Tabist Kaihorow Otaru

Check-in is available from 3:00 PM to 10:00 PM.

Check-out is at 11:00 AM.

Yes, we can store your luggage at the front desk after check-out. There is no extra charge and no time limit.

Yes, we can accept and store luggage sent in advance. Please send it prepaid. On the shipping slip, write your stay dates and the item name(s).

Yes, you can have items purchased during your stay shipped to us. Please send them prepaid and write the guest name on the shipping slip. No delivery time slot is needed.

Yes, refrigerated storage is possible, but depending on the size we may not be able to accept it, as the fridge is shared with other items. As a guide, items about 10 cm tall can be accommodated. Please contact us in advance.

All rooms have free Wi-Fi. Room facilities include a TV, refrigerator, and electric kettle. Amenities include shampoo/conditioner/body soap, yukata, toothbrush set, towels/bath towels, slippers, and a razor.

Yes, the entire building is non-smoking, including all guest rooms.

We’re sorry, but we do not have a coin laundry or washing machines.

Yes, paid parking is available on a first-come, first-served basis. The fee is JPY 1,200 per car per night (per day). Spaces are limited; if full, we will direct you to nearby parking, but we have no partner lots, so please check details yourself.

It’s a 17-minute walk from JR Otaru Station or JR Minami-Otaru Station.

It’s about 7 minutes by car from Otaru I.C.

Due to ingredient availability, please book added breakfast by the morning of the day before. The fee is JPY 2,500 per person.

On site, you can pay by credit card, e-money, or debit card.

Yes, both OTA and direct (official) bookings are prepaid only.

No, there are no accommodation tax, bathing tax, city tax, or service charges.

Our front desk staff can assist in Japanese.

We’re sorry, but we do not have baby cribs.

Yes, a fee of JPY 1,250 applies for children.